Casino Queen - East St. Louis
I feel that the buffets that casinos have play a role in marketing and getting ppl into the door to presumably meander into the casino. Let's start with the hotel. Stayed at the RV park for 3 nights. Sun Prairie, WI 1 friend 14 reviews 16 photos. Tue Jun 28, 1:
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It's about 16 bucks per person to eat there and believe it's not worth it. Sorry casino queen we gave you a chance to earn our business but unfortunately you came up short.
The buffet is only open two evenings a week, no selection, and overpriced. I guess you have to play longer than 15 minutes Honestly I had a very pleasant stay there, staff was very friendly and polite.
Would recommend the river view rooms. My wife and I are beginners when it comes to gambling so we were just looking to have fun. The dealers were awesome and helpful as well. I won some and I lost some. My big complaint is the Market Street Buffet in the casino. I won't go there again. The food didn't taste good and service at the buffet was lousy. I would have paid extra for them but they didn't seem to want to sell them.
According to the person I went with the steak on the buffet was terrible and had a lot of gristle. I wanted the steak but I couldn't get any because the employee left the steak as one big whole piece sitting under the heat lamp uncut and out of peoples reach. It seemed to just be there for looks. I tried numerous times to get his attention so I could get some steak but he was in his own little world oblivious to the customers and was absolutely no help.
The rolls were hard and stale. In the event the casino was under attack you could have used them as a weapon. The salmon was ok. RV park sites are clean. But I feel the nightly cost is too much for what you get. I have been to every casino in the area since I moved here 11 years ago with the exception of the Casino Queen.
Not sure why I haven't, but decided to give it a try one later afternoon. Its extremely easy to get their from downtown.
I did pull up to valet parking and honestly wasn't sure exactly where they were going to come out from. I'm not sure if they were doing valet at the time or not, but decided just to turn around and go park myself. Once inside checked out the food options along the way. They have a sports bar, steak house and a buffet.
They have quite a few tables for the size of the building and they have always advertised the loosest slot in the area so I decided to go with the least amount of brain power and just play slots. Their mixture of New to old classic slots is really good.
About anything you would expect to see along with some I haven't seen in years. I have now been their 3 times and 2 for three at leaving with more than I came with.
In my world that's a really good thing! Can't wait to go back. What a shit show! Sevens diner was one of the most embarrassing displays of costumer service I've ever experienced! Our "waiter" clearly could care less about how he treated his tables. Couldn't even make eye contact or show any sign that he was actually listening to our order and clearly he wasn't we discovered once the food FINALLY did come out.
It took about 40 mins to get our food which came out wrong along with several other tables complaining about the same problem. Wasn't even that busy Not once did he come check on us! My husband had to go back to the kitchen to get the sauce that was supposed be on my sandwich and napkins and silverware after waiting another 10 mins after asking. The staff had no idea what tables orders went to. What an frustrating experience! One star is being generous. Let's start with the hotel. The room is clean quick check-in.
Downside was the noisy air conditioner and the thin walls. The couple next door had a loud fight and although entertaining after awhile it was annoying. No room service so eat out or bring in snacks and drinks. For the casino the best part was no smoking. Most casino's I have been to serve free drinks when playing games. Next time we will try the casino's on the other side of the river.
This review is for the hotel and casino. Not the best place in the area unless your only here to gamble. There isn't anything close for stores, and the closest Walgreens was in a scetchy area. I felt the casino was small. I had the buffet on a Thursday and it was the worst I've ever had, Maybe just a bad night but I'm sure this is the norm.
The front desk was misinformed about discounts at the buffet. I was told there was a discount for the buffet for staying at the hotel. The buffet cashier had no knowledge of this.
This place is the absolute worst place to stay in the southern Illinois area. I'd you can, look at staying in collinsvile, IL. It's only 15 minutes from the casino and a world of difference in shopping amenities.
We usually go to ameristar when we want a weekend getaway but decided to try Casino Queen hotel since it's so much closers. When we first arrived we were greeted by drunks in the lobby who wanted housecleaning to clean her boyfriends vomit in their room not a good first impression.
Then we paid for a smoking room with arch view and we were put into a non smoking room. We called the front desk clerk who gave my husband an attitude saying i didnt request a smoking room which i had our confirmation email showing we did. Then he wanted to give us a room facing the parking lot with no discount while I paid extra for an arch facing room. Finally he said I'll call you in a little let me talk to my manager. A half later the manager thankfully gave us a smoking room with arch view.
This room was also big and beautiful but the bathroom was disgusting we had hair all over the floor and sink and bathtub it was so Grose. We were so tired at this point I spent 15 minutes cleaning it myself.
Then our toilet kept stopping up the entire time we were here we called down to the front desk to see about getting it fixed no one ever came. Then we had their breakfast buffet and let me just say the hostesses were so unfriendly and rude never smiled would barely speak to us it was sad. Now the workers on the buffet especially the waffle stand were great so friendly.
We are definitely on the fence about returning. We love gambling and that part was great we walked away winners, but the rest of our experience was sub par. And it's a shame because it's so much closers to us. A little older and grungier than the places across the river, and my luck is better at Lumiere, but the Queen is still a good time. Bad service, grumpy employees and a loooooonnggg way to park away from the building!
Only 1 entrance in or out Stayed at the RV park for 3 nights. I will stay somewhere else next time I visit St Louis. This is the best casino in the area for value and play! The Casino Queen is great for table game players. The table limits are reasonable with a variety of games where you can usually find a seat.
Apparently they got new management a couple of years ago because we heard from other guests how they liked this casino but it lacked customer service.
Louis City Tue Mar 29, 6: Last edited by urbanstlouis on Fri May 19, 2: Fri Nov 26, I would like the boat to stay. It's a shame they want to replace it.
The new plan seems interesting, but I think it would have been nicer to find another use for the boat. Thu Dec 23, 4: Chesterfield, MO Wed Mar 30, Louis City Fri Oct 14, 5: Building a new facility on land to replace the aging riverboat is essential if the Casino Queen is going to remain a viable player in the St.
Bidwill III said Thursday. Fri Jan 14, 8: Charlotte, NC Fri Oct 14, 5: I just wish they would get rid of their huge sign directly across from the Arch. Casinos obviously desire dramatic visibility, but proximity to a national monument should cause some consideration for toning it down just a touch. Thu Jan 13, 7: Tower Grove South Fri Oct 28, 1: This vote took came from out of the blue, but I doubt it will pass the Senate.
The threatened ban - dismissed as "ludicrous" by one gaming industry official - is unlikely to win final legislative approval because of the state tax dollars at stake. The vote was engineered by powerful House Speaker Michael Madigan, D-Chicago, who virtually no one believes actually wants to see the boats outlawed.
Speculation swirled around the Capitol Thursday about Madigan's true intentions, with theories ranging from throwing an election-year bone to conservative Southern Illinois Democrats to firing a warning shot toward casino owners over future negotiations on tax rates and regulatory issues. Among the more cynical theories is that lawmakers wanted to boost the level of the casinos' campaign contributions.
Tom Grey, a northern Illinois-based national anti-gambling activist. Grey said he is nonetheless putting out national statements about "the first legislative body in the nation to ban gambling" after it had been legalized.
Illinois legalized casino gambling in Louis and Alton, and employed 9, people, in addition to spinoff businesses and jobs. In House floor debate, pro-gaming legislators predicted economic disaster if the casinos are banned.
Dan Beiser, D-East Alton. He noted that Alton has used casino revenue to build two new fire stations and a police station, in addition to other public works. The sponsor the bill, Rep. John Bradley, D-Marion, opened floor debate by insisting, "This is not a stunt But gambling proponents say it already has done damage. Stock prices in casino companies that do business in Illinois have dropped in the past two days, reportedly on speculation that the vote might be taken.
Tom Swoik, spokesman for the Illinois Casino Gaming Association, said the whole debate has fostered uncertainty about the future of gaming here that will make it hard to attract investors. He said it could have a direct effect on Penn National Gaming Inc.
Madigan said in a written statement after the vote that he backed the ban because "the current system is broke. The statement suggested that "we should go back to the drawing board and start over. Apr 13th, , Looking into staying here for 2 nights in July. Will be using the MetroLink for transportation from the airport and to baseball games. Anything I need to know about this place before I book it? Send a private message to ScottM.
Find More Posts by ScottM. Louis, which used to have the worst crime problem in the country. We accidentally took a wrong turn on the freeway and ended up there once There are plenty of places to stay in St. Louis that won't break the bank and are in decent areas.
Try looking at some of the places downtown: Send a private message to SusanCS. I've heard about the crime in the area and there is no way I would drive around over there. But I have heard that it is safe to get to the casino and hotel on the MetroLink. Scott - I just looked at tripadvisor. I think if you'll check them out you'll be very relieved. As I recall I walked down the steps from the MetroLink platform rather then riding the elevator. I walked along the street then turned into their parking lot maybe 20 yards from the Link.